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FAQ

Frequently Asked Questions

One of the first questions that clients ask is, understandably, "How much will it cost me?"

Each trip is tailored to the individual requirements of our customers as we organize private tours. Contact us and we will provide you with the cost.

Here are the answers to some of the most common queries we receive regarding our popular desert excursions :

The total time spent actually riding the camel, which some do find a bit uncomfortable, is about two hours. But this will be broken up with plenty of photo opportunities, breaks and you may, of course, ask for a stop at any time. Most people love the experience.

We do not recommend the camel trek if you are over 75 years old.

We do not recommend the camel trek if you are seriously ill or have recently had an operation.

We do not recommend the camel trek if you are pregnant.

A torch/ flashlight is recommended as the Standard camp are as authentic as possible.

If you choose the luxury camp then you do not need it.

It's not necessary, though you may bring one if you like. The Standard tents are all supplied with enough beds and blankets for everyone.

You will be walking on desert sands, so closed, sensible shoes are best for preventing the sand getting between your toes. Chaffing can occur if you're unused to camel-riding, so jeans are a good choice of garment, loose shirts or blouses that cover the arms are also a good idea as the sun can get quite fierce.

Yes, These are essential as duststorms and sandstorms are quite frequent, so the glasses help protect against the wind-blown particles, even a breeze can cause sand to sting ones eyes. If you wish the driver can help you to buy a turba to protect your face and hair, though the sand will get everywhere! The sun is very fierce and reflects from the sand, so suncream is necessary to prevent sunburn.

We advise against wearing contact lenses; the air is very dusty and gritty, so it would be better to remove them and wear glasses.

Yes, we recommend you bring one bottle of water per person for the trip, this should be adequate.

No, we at Fes Desert Trips respect your privacy, so each couple will be provided with their own private tent to sleep in. Alternatively you may sleep out under the stars if you prefer.

No, not if you're from the UK, the European Union, Canada or Australia. You can stay up to 90 days in Morocco. Persons visiting from South Africa, India or Israel a visa is required.

No, vaccinations are not needed for a trip to Morocco.

Yes, the tap water in the cities is fine, but we recommend bottled water/mineral water just in case.

Yes, this is a requirement for a visit to Morocco, in case of emergency medical or travel problems, it should also cover cancellations and unforeseen changes in schedule. Buy travel insurance and bring a photocopy of the document with you.

Yes, Fes DesertTripsarrange Private Tours for individuals, families or groups. Take you pick from a wide range of possibilities that include Desert Adventures, Cultural Tours, Romantic Honeymoons, Mountain Trekking, Camel Riding, Hiking etc. If there is anything you particularly would like to do, please don't hesitate to ask.

Yes, all our tours are designed to allow you the opportunity to have time to explore, shop or relax by yourself. Apart from these free time moments, you may go off by yourself at any time you wish, but please inform your driver and make sure you don't miss the departure time for the next stage of your adventure. It's your holiday, so it's up to you what you choose to or not to do.

Yes, Morocco is a safe tourist destination with one of the lowest rates of crime in the world even when compared to the USA or Europe.

You will doubtless of heard of the famous Moroccan hospitality and you will be made to feel most welcome. Moroccans believe visitors and guests are a blessing from God. Obviously, crime does happen, so a modicum of caution is recommended as anywhere in the world.

Moroccans are very liberal these days. Women can choose to wear what they want, some wear hijabs and traditional garments, while others favour a more Western style with hair uncovered. You are free to wear what you like, though if you are visiting the likes of the Hassan II Mosque, you will have to cover up out of respect, just as in religious sites in the USA or Europe. And, obviously, wearing swimwear in a supermarket may be frowned upon. As is the case in any country, a certain amount of discretion is advised if you want to avoid any unwanted attention from men. But women travelling alone or in groups in Morocco are common and they usually adore the experience.

Most of the good hotels, more upmarket restaurants and tourist spots have modern, sit down, flush toilets, but many other toilets are of the hole-in-the-floor squat type as in most of the Mediterranean region. Be sure to take sanitizing soap and toilet paper as many places don't provide them. You will be expected to pay 1 or 2 Dirham for using some public toilets. .

Shopping can be great fun in Morocco. It can also be a nightmare. There are quality, traditional products and fine souvenirs available at the many bazaars and souks (markets) across the country and there are bargains to be had, especially if you are prepared to haggle. But there are also unscrupulous guides and merchants who see dollar signs flashing at the approach of a tourist. Trust your Fes Desert Trips to steer you safely through this potential minefield. Or you can choose to do your own thing and enjoy the experience by yourself.

All Major credit cards are accepted in hotels, large shops and restaurants. In the souks (local markets), streets and smaller cafes only cash is accepted. But you can find cash machines (ATMs) everywhere easily enough and this is also a great way to change your money into Moroccan Dirham. But banks are happy to change your money and there are plenty of Bureau de Change to be found.

Yes, it can be a rewarding, spiritual and pleasant experience to visit during the Holy Month of Ramadan. Muslims will be fasting from dawn to dusk, so they don't eat, drink, smoke or engage in pleasurable physical activities. However, non-Muslims are not expected to follow this code and tourist spots, hotels and restaurants in tourist areas will be open as usual. It is recommended that one shows a little respect and don't openly smoke, eat or drink in public during daylight hours. The mornings tend to be a little quiet and some shops and all the non-tourist cafes will be closed all day, but the afternoons are busy and business as usual for most shops and the evenings can be a delight as the Moroccans flood the streets, there is a party atmosphere and evryone seems happy and friendly. Try a Ramadan evening meal, lots of sweet cakes and tea and the delicious harira spicy soup.

Activate the roaming service with your service provider and you will be covered throughout the country. Alternatively you can buy an inexpensive Moroccan phone chip for your device or rent a phone at the airport for the duration of your stay.

Morocco has excellent coverage, better than most in Africa, though some of the remote areas such as the Sahara or the middle of the Atlas Mountains may not be covered and getting a signal may be difficult. Wifi is available for free in most public places, hotels and restaurants and it is possible to purchase a usb stick, cheaply and by the hour, from local service providers such as Meditel, Maroc Telecom or Inwi which will give you complete coverage during your stay.

The official languages of Morocco are Arabic, in particular the local Darija dialect, and Amazigh the language of the indigenous Berber people, but French is very widely spoken. In the tourist areas many people, especially the younger generation, will speak passable English and in the north, Spanish is common.

Nearly all Moroccans are Muslims, but Morocco is a very tolerant country and you will not have any problems whatever your religion.

The Moroccan system uses 220 V at 50 Hz and a two-pin plug system.

Morocco boasts one of the best road systems in Africa and new fast routes are constantly being built and added to, but travel through the mountains may be slow and a bit hair-raising at times. The coach system between cities is excellent, but it is advised to pre-book your tickets. The coaches are comfortable and air-conditioned. Trains are great in terms of speed and price and comfort if you go First Class, but trains only operate in the north and far west of the country.

It's up to you, but tips are a vital part of some workers' livelihoods. 10% is the average.
Do tip guides, camel guides and private drivers.
For taxis, you can round up the amount or pay a price agreed beforehand in which case a tip isn't necessary.
Do tip maids, porters and waiters.
But only if good service is provided, of course.